n bajje Privacy Policy

1 Introduction and Scope

This privacy policy applies to the n bajje website (https://n-bajje.cam) and its related services. It explains what information we collect when you use our platform, register, or contact us, and how that information is handled.

By reading this policy, you acknowledge that you are aware of how we collect and use your information. You must be at least 21 years old to create an account and use services on n bajje. To learn more about any rules of this platform, please read the Terms and Conditions document.

2 What Information We Collect

n bajje collects various types of information needed to run our services properly and give you the best experience. The details of what is collected are provided below:

2.1 Registration Information

Information you provide when opening an account:

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for identity verification)
• Residential address

2.2 Financial and Payment Information

To process deposits and withdrawals, we collect your payment-related information. bKash, Nagad, Rocket, and bank transfer can be used for payments on n bajje. This transaction data is stored securely and is not sold to third parties.

2.3 Usage Information

Information collected automatically when you use our platform:

• IP address and device type
• Browser information and operating system
• Activity logs on the platform (login times, game history, betting activity)
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

When you contact our support team via live chat or email, we keep a record of that conversation. This helps us improve the quality of our service.

3 Purpose of Using Information

n bajje uses your information for the following purposes:

• Account Management: To create, verify, and securely maintain your account.
• Service Delivery: To manage all activities related to betting, casino games, deposits, withdrawals, and bonuses.
• Identity Verification: To confirm members' identities in order to prevent misuse of the platform and fraud.
• Customer Support: To resolve your questions and issues through 24/7 live chat and email support.
• Communication: To inform you about important updates, security alerts, and promotional offers (subject to your consent).
• Analysis and Improvement: To analyse platform performance and improve the quality of our services.
• Responsible Gambling: To identify signs of problem gambling and take necessary steps to protect members.

4 Disclosure of Information and Third Parties

n bajje does not sell or rent your personal information to third parties for commercial purposes. However, information may be disclosed in certain specific situations:

4.1 Service Providers

We work with trusted third parties for activities such as payment processing, technical infrastructure maintenance, and fraud detection. These parties receive only the information necessary for their designated tasks and are required to follow our privacy standards.

4.2 Legal Obligations

We may provide information to relevant authorities when required by a court order, a lawful request from law enforcement, or applicable law.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, member information may be part of that process. In such cases, we will notify members in advance.

4.4 Responsible Gambling Support

If a member's gambling behaviour appears to be at risk, information may be shared with a support organisation if needed. More details are provided in our Responsible Gaming guidelines.

5 Data Security Measures

To keep your information secure, n bajje follows industry-standard technical and administrative measures:

• SSL Encryption: All communications on our platform are protected by SSL/TLS encryption.
• Data Encryption: Sensitive information stored on our systems is kept in encrypted format.
• Access Control: Only authorised staff can access your information, and they are bound by confidentiality agreements.
• Regular Security Reviews: Our security measures are regularly reviewed and updated.
• Two-Factor Verification (OTP): Additional security is ensured through OTP verification at login and for important transactions.

However, no transfer of information over the internet is completely risk-free. We take every precaution, but we cannot guarantee the elimination of all risks in transmitting data.

6 Cookies and Tracking Technologies

n bajje uses cookies to run the website properly and improve the user experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Essential for keeping the website running. Without these, core site functions cannot operate.
• Functional Cookies: To remember your preferences and settings, such as language selection and login status.
• Analytics Cookies: To analyse site usage and improve services.
• Marketing Cookies: To display relevant advertisements and offers (subject to your consent).

6.2 Cookie Control

You can disable cookies at any time through your browser settings. Please note that disabling cookies may limit some functionality of the site.

7 Data Retention Period

n bajje retains your information only for as long as necessary. Information is kept while your account is active. Even after an account is closed, certain information may be retained for a defined period for legal obligations, dispute resolution, or fraud investigations.

Financial transaction records may need to be retained for an extended period in accordance with applicable law. Once the retention period ends, data is securely deleted or anonymised.

8 Your Rights

As a member of n bajje, you have the following rights regarding your information:

8.1 Right to Access

You may request to know what information we hold about you. We will provide that information within a reasonable time.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly by visiting the profile section of your account.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

8.4 Right to Withdraw from Marketing Communications

You can use the unsubscribe option or contact the support team at any time to stop receiving promotional emails or messages.

8.5 Right to Data Portability

You may request your information in a common digital format, which will be provided where technically feasible.

9 Protection of Minors

n bajje strictly prohibits providing services to anyone under 21 years of age. We do not knowingly collect information from minors. If a minor attempts to open an account and we detect it, that account will be closed immediately and the related information will be deleted.

If a parent or guardian believes their child has registered on our platform, please contact our support team promptly. We will take the necessary steps without delay.

10 International Data Transfers

Our servers and operations may be located in various regions. When transferring data to another country, we ensure that the receiving country or organisation maintains adequate data protection measures and meets the standards of this policy.

11 Policy Changes

n bajje reserves the right to amend this privacy policy as needed. For significant changes, we will post a notice on the platform or inform you via your registered email. Continued use of the platform after any changes will be considered acceptance of the revised policy.

You can find more information about other rules of this platform on our About Us page.

12 Contact and Complaints

If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please contact the n bajje support team. We provide support in both Bengali and English.